Frequently Asked Questions

We ship Australia wide using trusted courier and freight partners.

Your order is always sent from the closest warehouse with stock available to ensure fast delivery.

Most orders are picked and dispatched within 1–2 business days.

Delivery times vary by location, but most customers receive their order within 2–7 business days after dispatch.

You’ll receive full tracking updates by email.

Panels are shipped in protective cartons or palletised packaging to ensure they arrive safely.

We work with couriers experienced in handling large, fragile freight.

If your order arrives damaged, please contact us within 48 hours.

Send photos of the damage and your order number, and we will arrange a replacement or refund as quickly as possible.

We want your project to stay on track.

No, we currently ship only via courier from our warehouse network.

Bulk discounts are applied automatically in your cart based on quantity.

The more panels you add, the lower the price per panel.

Yes. Bulk pricing is available to everyone and is designed to suit both DIY customers and installers.

There’s no account needed; discounts apply automatically.

Bulk pricing applies per product.

Different panel models need to meet their own quantity tiers.

Yes. Larger orders are typically shipped on a pallet for safe transport.

Yes. All panels are brand new, sourced from reputable manufacturers, and backed by manufacturer warranties.

Yes. Warranty periods vary by brand and model, and full details are listed on each product page.

No. Panels are supplied individually. Mounting hardware, cables, and accessories are sold separately. The solar panels do have pre terminated MC4 connectors on the - and + leads.

Yes. Most panels can be used across a wide range of applications.

If you’re unsure, feel free to refer to the product specifications or book a call for tailored advice.

We accept major credit cards, PayPal, and other common online payment methods.

Availability may vary depending on your region and device.

If displayed at checkout, these options are available for your order.

Yes. A sales receipt will be emailed to you automatically after checkout. If you require more documentation please email us and we can supply a formal Tax Invoice

Yes. At the checkout you can select bank transfer as a payment option. Here it will show our BSB and Account details for the transfer. If you don't see the information, please email us and we can send it to you

Returns are accepted for unused, unopened panels within our standard returns window.

Return shipping costs may apply.

We can assist with returns for unused panels. Please contact us to arrange this.

Once the return is received and inspected, refunds are processed within 2–5 business days.

Your bank or payment provider may take additional time to release the funds.

We do not install panels. Any licensed solar installer can install our products.

Yes. If you need personalised guidance, you can book a phone consultation with Landon from Zero Grid.

Most standard solar panels are compatible with a wide range of regulators and inverters.

Please check the product specifications or contact us if you need clarity.

Wiring diagrams and system design support are available through our partner company, Zero Grid.

BulkSolarPanels.com.au is operated by Zero Grid, a family run Australian business specialising in off-grid power systems.

This store was created to offer high-quality solar panels at competitive, wholesale style pricing with fast, reliable delivery.

We work directly with warehouses and suppliers to offer bulk pricing to everyday Australians... no trade accounts required.

To keep our service efficient, phone calls are by appointment only.

You can book a call if you need personalised system advice.

Once your order has shipped, you’ll receive a tracking link by email.

You can follow your delivery through the courier’s website.

Some couriers experience delays in scanning freight.

If the tracking hasn’t updated after a reasonable period, feel free to contact us and we’ll follow it up.

Please contact us as soon as possible.

Address changes are not guaranteed once an order has been dispatched.