Shipping policy
Where We Ship
We ship Australia wide from the closest warehouse with stock available.
Dispatch Times
Orders are usually dispatched within 1–2 business days.
If dispatch will take longer, we will contact you.
Freight Carriers
We work with a range of freight partners, which may vary depending on your location and delivery type.
Delivery Locations
We deliver to:
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Residential addresses
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Business addresses
In some cases, remote or difficult-access locations may require collection from the nearest freight depot.
Depot Collection
If freight cannot safely reach your property, you may need to collect your order from a depot. The courier will notify you if this applies.
Missed Deliveries & Redelivery Fees
Redelivery fees are rare, but if a courier charges one, it may be passed on depending on the situation. We aim to keep this fair and reasonable.
Damaged Deliveries
If panels arrive damaged, notify us within 48 hours so we can arrange a replacement or refund.